Message from the Organization

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Hours of our thought-provoking sessions and backstage interviews with world leading speakers were captured during the recent Leaders Insights Forum in cities like Berlin, Amsterdam, Dubai, Dublin, Barcelona and Paris. 


While you wait for our next #LIFEUROPE, check out videos like this below, where Sarah Harmon, former CEO at LinkedIn Iberia, talks about the future of work and innovation: 

Meet the Experts

These are some of the speakers you can meet online at the
European Leader Insights Forum: 

Sarah

Harmon

Country Manager at LinkedIn Iberia

Steven Van Belleghem

Bestselling author of “When Digital Becomes Human” 

Frank

Keienburg

Head of Player Experience
at Supercell

Bojana
Bellamy

President of Hunton Andrews Kurth

Laurent

Cayuela

Imagineer at Walt Disney®

Imagineering Creative Paris

Thomas

Reby

Senior Strategy Manager
at Google

Dr Nicola

Millard

Head of Customer Insight & Futures at BT Global Services

Carolyn

Blunt

Managing Director at
Ember Real Results

Sarah

Metcalfe

Head of Customer Services at Sure Petcare

Shep

Hyken

Author, Customer Service & Experience Speaker

James

Dodkins

Customer Experience
Rockstar and Author

Danielle

Macleod

Co-Founder at 

Remarkable Women

What is Leader Insights Forum?

From Berlin, Amsterdam, Dubai, Dublin, Barcelona, or Paris, the European Leaders Insights Forum is a two-day invitation-only event that brings together a community of hundreds of restless minds united by their passion for Customer Experience.


Senior executives and thought leaders come to discover, share, learn and be inspired by some of the world’s most renowned speakers and CX professionals at the intersection of operations, marketing and technology across a range of industries including communications, media, retail, financial services, technology, utilities or entertainment.

The 5th edition of LIFEUROPE gave our community a taste of the ‘High-Tech’ & ‘High-Touch’ approach to the CX in an event filled with unexpected surprises and networking celebrations!

Sign up to stay up  to date and get exclusive access to LIFEUROPE content!

Customer Experience at the very heart and soul of Disneyland® Paris! 

Update on European Leader Insights Forum 

Each year, we look forward to hosting our customers, partners and employees from around the world at European Leader Insights Forum to talk about the future of customer experience, unveil the latest innovations, and get inspired together as a community.


Over the past few weeks, we have been closely monitoring and evaluating the situation around COVID-19 to ensure we are taking the necessary measures to protect the health and wellbeing of Teleperformance community, which obviously includes you. As a result, we have made the difficult but important decision to make our next Summit an online event and postpone the live conference.


We have plans to reschedule the #LIFEUROPE for 2020 – initially, early Autumn. We will share more information about the live event in the following months. .


While we are disappointed that we will not be together in-person with you and the rest of our community, we are extremely excited to host the #LIFEUROPE as an online experience. People from across the globe will be able to join us and our special guests live and to engage with on-demand video online.


Whether at home or in office, using a laptop, PC or mobile, you will be able to watch and engage with thought leaders who are transforming their industries, driving exceptional customer experiences, and promoting change.


You can sign up using the form below to receive additional updates and please, don’t hesitate to contact me for any other questions.


Gesner Filoso

Vice President Marketing, Teleperformance

gesner.filoso@teleperformance.com


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Hours of our thought-provoking sessions and backstage interviews with all speakers were captured during our live events. To have access to all session slides, video and audio recordings, sign up today!