A ONE STOP SOLUTION FOR

TRAVEL SELLERS & RESELLERS

A state-of-the-art AI-powered solution that provides unmatched experience across the entire spectrum of shopping for the right Flights, Ground Transportation, and Hospitality services 

...
CURRENT BUSINESS CHALLENGES
KEY FEATURES

Improves Core Processes of OTA & Airline Companies

Simpler

Better

Be-Spoke Business Rule Engine. Adept at processing requests for full service and low-cost airline companies. Eliminates cryptic GDS commands and high learning curve requirements

State of the art process standardizations, making it less stressful. Lower propensity of human error due to incorrect fare interpretation

Faster

Safer

Unified terminal screens to enable Multi GDS Integrations

Customizes Rules Engine and provides protection from Debit Notes

DEMO & BENEFITS

TP Travel Tool

...

Seamless Experience

Manage the varied complexities of exchanges, refunds, and cancellations

Ease of Navigation

All without navigating through the complex web of systemic rules and cryptic commands

BENEFITS

TP Travel is acclaimed as the industry's best at helping build efficiency while saving on costs

50%

reduced cost to serve

25%

increase in customer retention   

50%

reduction in operational losses

30%

efficiency improvement

RECOGNITION FUEL OUR QUEST TO BE THE BEST AT WHAT WE DO

Awards

Teleperformance is the most globally recognised company for both its leadership and best practices. Awards and recognition come, not only from our clients, but from independent third party analysts, several renowned institutes, and most of all, our employees.

"Company of the Year in the Contact Centers Outsourcing Industry in Latin America" by Frost & Sullivan

Leader in the "Global Omnichannel Customer Service Outsourcers Wave" by Forrester

Leader and Star Performer by Everest Group

"2020 Global Outsourcing 100 Leader" for the sixth consecutive year by IAOP

"European Customer Experience Outsourcing Services Growth, Innovation & Leadership" Award by Frost & Sullivan

TRAVEL THE WORLD

with TELEPERFORMANCE

Improve your travel services from anywhere in the world with our best-in-class digital transformational capabilities to deliver outstanding customer experiences and back-office automation and cost reductions.

We are present in

We are a team of

88

420K+

countries

people

We provide services in

265

languages and dialects

COUNTRIES WE OPERATE AND SERVE